01 May, 2008

Top Ten Questions To Ask Every New Employee.


This is a straight off ripoff from Library Garden. I bookmarked this post earlier in the year and thought I'd point it out to you as it fits in with my current theme. Visit the original post for the full story.
As the new manager of a library I will be asking myself these questions during my first week in the new job.
  1. What was your first impression when you walked into the library?
  2. What are your impressions of the aesthetic environment inside the building?
  3. What are your impressions of the aesthetic environment outside the building?
  4. What are we doing that strikes you as wasteful?
  5. What services are you surprised to learn that we are offering?
  6. What services are you surprised to learn that we are NOT offering?
  7. Are there any policies that you don't understand the rationale for?
  8. What are your impressions of our website?
  9. What was your experience like when you called the library?
  10. What are your impressions of our customer service orientation?
  11. How friendly did the staff seem when you first walked in the door?
  12. What are we doing that strikes you as straight-up bat shit crazy?

1 comment:

Peter Bromberg said...

Thanks for the link love. Best of luck in your new position! -pete